Udemy – Leadership Skills: Critical Thinking And Problem Solving

Are you interested in reducing cognitive bias in decision-making and focusing solely on data for maximising growth opportunities? Would it be helpful for you to boost analytical and creative thinking to tap into new customer segments and markets? If you answered yes to any of these questions, then this course is for you!

According to the Australian institute, Monash University, “critical thinking is the ability to analyse information objectively and form a judgment or decision based on reasoned thought.” Critical thinking is a skill that some possess innately, while others need to practice and develop techniques. Since the Industrial Revolution, businesses have evolved to become more customer and even employee-centric. In today’s business world, critical thinking reigns supreme simply because modern business people need to rely on data and cold, hard facts to make effective decisions.

According to a 2024 study published in the American business magazine Forbes, out of over 500 business executives interviewed in the US, 78% agreed that critical thinking is the most essential skill in obtaining favourable business outcomes.  The good news is that critical thinking can be learnt and while some people may innately know how to practice critical thinking, with practice, anyone can learn how to make smarter decisions. Problem solving is a highly essential skill and organisations that don’t invest in critical thinking will likely not be able to compete in competitive markets! This course is designed to teach managers and leaders about the various strategies, techniques and frameworks for developing critical thinking skills and improving problem-solving within the business.

Over a series of short, engaging video lectures, you will embark on a practical and in-depth exploration of critical thinking and its role in effective decision-making within leadership and business contexts. You will begin by understanding how critical thinking operates – examining its processes, principles and the direct impact it has on the quality and clarity of decisions made in the workplace. From there, you’ll develop structured problem-solving frameworks and techniques designed to improve organisational productivity and streamline complex challenges. The course also addresses the influence of cognitive biases, helping you recognise, challenge and overcome these mental shortcuts to ensure more objective and reasoned outcomes.

As you progress, you’ll strengthen both your analytical and creative thinking skills to identify growth opportunities and make balanced, forward-thinking decisions. Finally, you will apply critical thinking directly to leadership, learning how to integrate these strategies into your daily decision-making processes to lead with confidence, solve problems effectively and build a foundation for long-term success.

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