Servicenow Certified Administration For Beginners

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Welcome to Service Now Certified Administration For Beginners. Enterprise cloud computing at its best[Course Updated] April 2022: How to request the latest San Diego® release of Service Now instance (Lecture3)The Now Platform San Diego® release upgrade kit is here. (Lecture 5)Course DescriptionThis course is designed for individuals who are new to the ServiceNow platform and is a valuable course covering the core fundamentals. This course will provide hand-on approach and various implementations and system administration functions are demonstrated in their own instance. Moreover, you will learn the how to perform fundamental administration and configuration tasks. Specifically, the following topics are demonstrated:After taking this course, a successful student can:Create new applications and new modules to establish an information hierarchyManage users, groups, and rolesPersonalize and create forms and fields for the various roles and groups to target company requirementsDefine Service Level Agreements (SLAs), notifications, and reportsInteract with the ServiceNow Knowledge Base for company useImplement Application Security by using high security settings and access controlsPopulate the Configuration Management Database (CMDB) by defining Configuration Items (CIs) for company useMove data in and out of an instance using update sets, import sets, and transform mapsBuild Service Catalog items and variables, and apply workflowsThe course features a practical approach with hands-on tasks along with providing several key resources relevant for the exam. You do need to brush up on the theory part as this course mainly focuses on hand-on demonstration of concepts.Who Should Attend   This course is designed for beginners with 0‑3 months of experience into a new deployment.

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